Legal Document

nbje Terms & Conditions

Please read all the terms below carefully before using this platform — your account and transactions are governed by these policies.

Last updated: January 2026
01

Introduction & Applicability

By visiting the nbje website (nbje.lat) or using any of its services, you are deemed to have accepted these terms and conditions. This document forms a binding agreement between you and the nbje platform. If you do not agree with these terms, you are requested to stop using this website immediately.

nbje operates a safe and reliable online betting and casino platform for players in Bangladesh. We provide our services with SSL encryption and fair play guaranteed. These terms may be updated at any time, and any applicable changes will be published on this page.

Important: This service is available only to persons aged 21 or above. Operating an account on behalf of a minor is strictly prohibited.

02

Account Registration & Eligibility

2.1 Registration Requirements

To open an account on the nbje platform, you must meet the following requirements:

  • You must be at least 21 years of age.
  • You must provide accurate and complete personal information.
  • Each person may operate only one account.
  • Creating multiple accounts is strictly prohibited and all such accounts may be suspended.
  • You must fully agree to these terms and conditions.

2.2 Accuracy of Account Information

All information provided at registration must be accurate. If any of your details change, notify the nbje support team immediately. nbje reserves the right to suspend or close any account where false or misleading information has been provided, and any deposited funds may be forfeited in such cases.

2.3 Account Security

It is your responsibility to keep your account password and login details secure. If you become aware of any unauthorised access to your account, notify our support team immediately. You are responsible for all transactions carried out through your account unless you have reported the unauthorised access to us in a timely manner.

03

Deposit & Withdrawal Policy

3.1 Accepted Payment Methods

The following payment methods are currently accepted at nbje:

  • bKash — Bangladesh's most widely used mobile financial service.
  • Nagad — The postal department's digital financial service.
  • Rocket — Dutch-Bangla Bank's mobile wallet service.
  • Upay — United Commercial Bank's mobile payment service.

3.2 Minimum Deposit & Withdrawal Limits

The minimum deposit amount for each payment method is ৳200. The minimum withdrawal amount is ৳500. Transactions below these limits cannot be processed.

Withdrawal processing time: Approved withdrawal requests are generally processed within 1 hour.

3.3 Withdrawal Conditions

The following conditions must be met before requesting a withdrawal:

  • The account verification (KYC) process must be completed.
  • The wagering requirements of any active bonus must be fulfilled.
  • It is preferred that the withdrawal method matches the deposit method.
  • For suspicious or unusual transactions, nbje may request additional verification.

3.4 Transaction Cancellation & Reversal

Funds once deposited are generally non-refundable. However, in the case of a technical error or duplicate transaction, contacting the support team will result in a resolution after review. nbje reserves the right to approve or reject any transaction.

04

Bonus & Promotion Terms

4.1 Welcome Bonus

nbje offers new players a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. If you deposit ৳6,000, the bonus will be capped at ৳5,000 and your total balance will be ৳11,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x), calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example, if you receive a ৳2,000 bonus, you must place a total of ৳40,000 in bets before withdrawing any winnings from the bonus.

Please note: Winnings earned from the bonus cannot be withdrawn until the wagering requirements have been met. The original deposit amount can generally be withdrawn at any time.

4.3 Bonus Usage Rules

The following rules regarding bonuses must be followed strictly:

  • Each player may claim one welcome bonus.
  • Transferring funds from a bonus balance to another player is prohibited.
  • If evidence of misuse, manipulation, or fraud relating to bonus benefits is found, the bonus and associated winnings will be voided.
  • nbje reserves the right to modify or withdraw any promotional offer.

4.4 VIP Program

nbje's VIP program has three tiers: Bronze, Silver, and Gold. The Bronze tier offers up to 0.5% weekly cashback, Silver up to 1.0%, and Gold up to 1.5%. Players are promoted to higher tiers based on their activity and participation. nbje reserves the right to modify the detailed terms of VIP benefits.

05

Responsible Gaming Policy

nbje believes that gaming should be a form of entertainment. We are committed to responsible gaming and our platform has tools and resources to help you play safely.

5.1 Age Verification

Only persons aged 21 or above may use nbje. We reserve the right to verify age and may suspend any account deemed suspicious.

5.2 Self-Exclusion & Limit Setting

Players on our platform can voluntarily set deposit limits, session time limits, or activate self-exclusion. Contact the support team to use these features.

5.3 Help & Advice

If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat support or reach us by email at ([email protected]) for professional assistance. We are ready to guide you towards appropriate resources and advice. For more information, please visit our Responsible Gaming page.

06

Prohibited Activities

The following activities are strictly prohibited when using the nbje platform:

  • Creating or operating multiple accounts.
  • Using a false identity or another person's identity.
  • Using any software, bot, or automated method to gain an unfair advantage.
  • Abusing or manipulating bonuses or promotional offers.
  • Engaging in money laundering or illegal financial activities.
  • Harassing or threatening other players or nbje staff.
  • Attempting to gain unauthorised access to the platform's security or infrastructure.
  • Operating an account on behalf of a minor.

If evidence of involvement in any of the above activities is found, the account in question will be closed immediately, deposited funds will be forfeited, and legal action may be taken if necessary.

07

Privacy & Data Protection

nbje is committed to protecting your personal information. We use SSL encryption technology to keep all your data and transactions secure. Full details of how we collect, use, and protect your data can be found on our Privacy Policy page.

The information you provide is used for service delivery, identity verification, and security purposes. Your information is not disclosed to third parties, except where required by legal obligation.

08

Intellectual Property & Copyright

All content on the nbje website — logos, trademarks, text, graphics, software, and design — is the intellectual property of nbje or its associated suppliers. Reproducing, distributing, or using any part of this content for commercial purposes without prior written permission from nbje is prohibited.

You may browse and download content from the website for personal, non-commercial purposes, but no modifications may be made to it.

09

Dispute Resolution

9.1 Complaint Submission Process

If you have a dispute or complaint, please contact our support team first. We provide assistance in Bengali and English via 24/7 live chat and email at ([email protected]). We will attempt to resolve complaints as quickly as possible upon receipt.

9.2 Betting Disputes

In the case of a dispute regarding a bet outcome or a technical error, nbje's decision will be considered final. Server logs and game records will be treated as primary evidence.

9.3 Technical Errors

Transactions or outcomes resulting from server outages, network issues, or software errors may be deemed void. In such circumstances, nbje will endeavour to refund the original deposit amount to affected players.

10

Limitation of Liability & Indemnity

nbje is not liable for indirect losses arising from technical failures, disruption to third-party services, internet connectivity issues, or any other circumstances. This includes missed gaming opportunities, loss of profits, or other consequential losses.

By using nbje, you agree to indemnify nbje and its officers, directors, and employees against any claims, damages, or expenses arising from your breach of these terms.

Legal Notice: These terms and conditions will be interpreted in accordance with applicable law. If any term is found to be unenforceable, the remaining terms will continue in full force and effect.

11

Changes to Terms & Notifications

nbje reserves the right to modify these terms and conditions at any time. We will post a notice on the website for significant changes. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The latest version of these terms will always be available on this page. You are encouraged to visit this page regularly.

12

Contact Us

If you have any questions or concerns about these terms and conditions, please contact our support team:

Using live chat is the most effective way to get your issue resolved quickly. Queries sent by email will also be answered as soon as possible.

To learn more about nbje, visit our About Us page or find answers to common questions in our FAQ section.