Your Privacy Is Our Responsibility

1 About This Policy

nbje ("we", "our", or "platform") operates an online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect from users of our website and applications, how we use it, who we share it with, and how we keep it secure.

This policy applies to https://nbje.lat and all pages under it. By using our services, you are giving your consent to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy may be revised periodically. For any significant changes, we will notify you by email or through a notice on the site. The "Last Updated" date at the top of the policy always indicates the most recent version.

2 Information You Provide Directly

When you create an account at nbje or contact us, we may collect the following information:

• Full name and national ID or passport details (for identity verification)
• Date of birth (for age verification — service is for users aged 21+ only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment details — bKash, Nagad, Rocket, or Upay account numbers
• Details of messages or complaints submitted when contacting us

3 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and language settings
• Activity logs on the platform — page visits, betting history, login times
• Data collected from cookies and similar tracking technologies
• Referral source — where you came from before arriving at our site

This information is used to improve platform performance, ensure security, and resolve technical issues.

4 Information Received from Third Parties

In some cases we may also receive information from third parties, such as:

• Verification results received from identity verification agencies
• Transaction confirmation information from payment gateway providers
• Risk assessment information received from fraud prevention services

5 Primary Purposes

nbje uses the information collected for the following core purposes:

1. Account management: Creating, verifying, and keeping your account secure.
2. Service delivery: Keeping betting, casino games, slots, and other features active.
3. Financial transaction processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
4. Customer support: Responding to your complaints and questions — via live chat and email.
5. Security assurance: Preventing fraud, money laundering, and unauthorized access.
6. Legal compliance: Adhering to applicable laws and regulations.

6 Secondary Purposes

In addition to the primary purposes above, we may also use your information for the following:

• Improving the platform experience and planning the launch of new features
• Identifying unusual betting patterns under responsible gaming policy
• Informing you about relevant promotional offers and bonuses (you can opt out at any time)
• Statistics and analytics — always in anonymous and aggregated form

7 Who Information Is Shared With

nbje does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment providers: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification agencies: With KYC service providers for account verification.
• Technology partners: Technology providers who assist in operating the platform — who are contractually bound to follow our data protection policy.
• Law enforcement authorities: In cases of court orders or legal obligations.
• Fraud prevention: With relevant authorities when needed to investigate suspicious activity.

Outside the circumstances listed above, we will not disclose any of your personal information without your explicit consent.

8 International Data Transfers

Our servers and technology infrastructure may be located in various countries. Where your information is transferred outside Bangladesh, we ensure that the receiving party maintains an equivalent standard of data protection. All transfers are completed under contractual safeguards.

9 Cookie Usage Policy

Cookies are small text files stored on your device that help make our platform more effective. nbje uses the following types of cookies:

• Essential cookies: Required for login sessions, security tokens, and basic platform functions — disabling these will prevent the service from working properly.
• Functionality cookies: To remember your preferences, language settings, and personalized experience.
• Analytics cookies: To understand which parts of the site are used most — all data is anonymous.
• Security cookies: To detect fraud and automated attacks.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

10 Technical & Organizational Security

nbje applies industry-standard security measures to protect your information:

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Password hashing: Your password is never stored in plain form — strong hashing algorithms are used.
• Access controls: Only authorized staff have access to specific data — verified through regular audits.
• Firewall & intrusion detection: Advanced technology used to prevent external attacks on servers.
• Regular security assessments: Periodic testing conducted through third-party security experts.

Even so, no method of transmitting information over the internet is completely risk-free. We follow industry best practices, but guaranteeing perfect security is not possible.

11 Data Retention Period

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations. Generally:

• All account information is retained while the account is active.
• Financial transaction records may be kept for a specified period after account closure in accordance with applicable law.
• Some information may need to be retained for an extended period for fraud prevention purposes.
• Unnecessary information is securely deleted or anonymized after the specified period.

12 Your Data Rights

If you have an account at nbje, you enjoy the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you may request deletion of your information — however, complete deletion may not be possible where legal obligations exist.
• Right to restrict processing: You may object to the processing of your information for specific purposes.
• Right to portability: You may request your information in a structured, commonly usable format.
• Right to withdraw from marketing communications: You may request to stop receiving promotional emails or messages at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

13 Account Closure

If you wish to close your nbje account, please contact our support team. Even after account closure, some information may be retained for a specified period for legal and regulatory reasons. Information of users who have opted for self-exclusion under responsible gaming policy may also be retained for an extended period for security reasons.

14 Age Verification & Child Protection

nbje is for users aged 21 and above only. We do not intentionally collect any personal information from minors. An age verification process is active at the time of account registration.

If we have reason to believe that a minor is using our services, we will immediately suspend that account and delete the associated information. If you believe a minor has created an account, please contact us.

15 Changes to This Policy

This privacy policy may be updated from time to time due to business changes, technological developments, or legal requirements. For significant changes:

• We will display a prominent notice on the site.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the page will change.

Continuing to use the service after changes have been made will be considered as your consent to the updated policy.

16 Third-Party Websites

Our platform may contain links to game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft). These third-party platforms have their own privacy policies, for which nbje is not responsible. We recommend reading their own policies before using their services.

17 Contact Us

For any questions or concerns about this privacy policy, or to exercise your data rights, please contact our support team. We provide support in both Bengali and English, 24/7.